1. Information Collection

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1.1. Personal Information: We collect personal information such as names, addresses, phone numbers, and email addresses from clients, contractors, and website visitors. This information is voluntarily provided to us during inquiries, project consultations, and service requests.

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1.2. Project-Related Information: In addition to personal information, we may collect project-related details such as property addresses, project specifications, and scheduling preferences. This information is essential for providing accurate quotes, coordinating services, and managing projects effectively.

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1.3. Website Usage Information: We may collect non-personal information about website usage, including IP addresses, browser types, device information, and page interactions. This information helps us analyze website traffic, improve user experience, and optimize our online services.

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2. Use of Information

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2.1. Service Delivery: Personal information is used to communicate with clients, schedule services, and facilitate project management. This includes sending project updates, coordinating cleanup crews, and addressing client inquiries and feedback.

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2.2. Marketing and Communication: With user consent, we may use personal information to send promotional offers, newsletters, and marketing communications. Users have the option to opt out of marketing communications at any time.

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2.3. Analytics and Improvement: Non-personal information collected through website analytics is used to analyze user behavior, track website performance, and improve our online services. This data helps us identify trends, optimize content, and enhance user experience.

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3. Data Security

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3.1. Security Measures: We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption protocols, secure data storage, and access controls.

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3.2. Confidentiality: Our employees and contractors are trained to handle personal information with confidentiality and discretion. They are bound by confidentiality agreements to safeguard sensitive data.

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4. Information Sharing

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4.1. Third-Party Service Providers: We may share personal information with trusted third-party service providers, such as subcontractors and vendors, to facilitate service delivery. These providers are required to adhere to privacy and security standards.

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4.2. Legal Compliance: We may disclose personal information as required by law, regulation, or legal process. This includes responding to lawful requests from government authorities, court orders, or legal investigations.

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5. Cookie Policy

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5.1. Cookies: Our website uses cookies to enhance user experience, track website usage, and improve our services. Cookies are small text files stored on users' devices to remember preferences, analyze website traffic, and customize content.

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5.2. Cookie Preferences: Users can manage cookie preferences through browser settings or cookie consent tools. However, disabling cookies may affect certain website functionalities and user experience.

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6. Third-Party Links

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6.1. External Links: Our website may contain links to third-party websites, social media platforms, and online resources. We are not responsible for the privacy practices, content, or security of these external sites.

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6.2. Third-Party Services: Third-party services embedded on our website, such as social media plugins or analytics tools, may collect user data independently. Users are encouraged to review the privacy policies of these third-party providers.

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7. Privacy Rights

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7.1. Access and Correction: Users have the right to access, review, update, or correct personal information collected by us. Requests for access or correction can be submitted to our privacy contact.

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7.2. Data Deletion: Upon request, we will delete personal information unless retention is necessary for legal, contractual, or legitimate business purposes.

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7.3. Consent Withdrawal: Users can withdraw consent for processing personal information or receiving marketing communications. Opt-out requests can be submitted through designated channels.

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8. Changes to Privacy Policy

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8.1. Policy Updates: We reserve the right to update or modify this privacy policy at any time. Changes will be communicated through our website, and users are encouraged to review the policy periodically for updates.

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9. Contact Information

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9.1. Privacy Contact: For questions, concerns, or requests regarding privacy practices, data protection, or this privacy policy, please contact us at Office@parkcityconstructioncleanup.com

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